Entertainment

As any entrepreneur knows, there is more to finalising a sale than following up on a lead or negotiating a contract. To turn leads into happy customers, customer interaction needs to be on point, from start to finish. Managing this process requires skill and organisation, and this is where a CRM (customer relationship management) system can be...

As entrepreneurs, we often look to peers in the world of business as we attempt to learn from their success and understand their strategies. Sometimes however, it pays to go beyond our contemporaries and take a broader view of history and the history of thought. There are many lessons we can take from great...

While tech has made many things possible that would have seemed impossible just a generation ago, it has also had other impacts which are less obviously beneficial. One such impact has been upon our privacy. Technology has made the world a smaller place, and turned everyone’s phone into a social nexus. This process has been accelerated by...

With the hit TV show Survivor returning to our screens, millions will be tuning in to watch contestants push themselves, overcome obstacles and eventually – for the winner – walk away with prize money. Long the topic of many water-cooler chats, Survivor is a brilliant insight into the way humans think, behave and approach...

This week sees the launch of the hotly-anticipated new James Bond movie, No Time to Die. This is the 25th instalment of the James Bond franchise, and fans have been kept in suspense as its release date was pushed back and back due to the coronavirus pandemic.You would think that after 25 films, the...

With more and more people getting involved in ecommerce - best estimates being that there are between 12 and 24 million ecommerce stores worldwide - making sure they run smoothly is crucial. When running well, an ecommerce store can be a fulfilling project, as well as a great source of income.  However, as an...

I recently wrote about the basics of building a supply chain that works for your business. The next thing to consider with supply chains is how to ensure they're compliant and ethical. More and more investors and consumers are focusing on businesses that take their environmental and social responsibility seriously. And, despite resistance...

Last week was Mayflower Day, celebrating nearly 400 years since the Mayflower left the UK on its voyage to the new world. The story of the Mayflower’s voyage is a great insight into the history of the world we now live in. Beyond this however, the universal themes epitomised by the voyage leave us with valuable lessons...

Everyone’s heard the term ‘market disruption’, but what does this term actually mean once you get beyond the hype? Is disrupting a market a good thing? And if so, how can you find opportunities to disrupt the market you’re in?Defining market disruptionA market is truly disrupted when an entrepreneur or business comes along which fundamentally changes the...

Being able to stay focused on the task at hand is key for any entrepreneur and a core skill for the successful. A mantra of well-known brain coach, Jim Kwik, tells us that: 'It’s not how smart you are, but how are you smart'. These are wise words to apply to the process of becoming more focused...